Returns and Refunds

 Return and Refund Policy

1. General Terms and Conditions All purchases of cryptocurrency miners from Dawin Crypto Mining are inclusive of VAT, shipping, and import duties within the Republic of South Africa. Customers from other countries must contact us directly to determine the final selling price, as shipping costs and customs duties vary from country to country. Additionally, miners can be purchased using USDT; however, the final price and payment methods will be determined upon request.

2. Manufacturer Warranties Manufacturer warranties are honoured unless the miner has been refurbished. In the event of any defect covered by the manufacturer’s warranty, the provisions of the warranty shall apply.

3. Conditions of Return

  • All returns must be initiated within 14 (fourteen) days of the date of purchase.

  • Returned miners must be in an unused condition, in their original packaging, and include all accessories.

  • Should it be determined that the miner has been operated outside the recommended parameters, the cost of repairs and return shipping to the customer will be borne by the customer.

4. Return Shipping Costs All return shipping costs are the sole responsibility of the buyer.

5. Refunds

  • Upon receipt of the returned item, an inspection will be conducted to determine its condition.

  • If the return is approved, a refund will be processed to the original method of payment within 10 (ten) business days.

  • It is noted that shipping costs and import duties are non-refundable.

6. Contact Information For any inquiries regarding returns or to initiate a return, please contact our customer service team at admin@dawincryptomining.co.za.

7. International Purchases International customers are required to contact us directly to determine the final selling price, inclusive of shipping costs and customs duties applicable to their specific country. Shipping will be done through DHL, FEDEX, and local providers in South Africa.

By purchasing from Dawin Crypto Mining, you agree to this Return and Refund Policy in its entirety.

 Terms of Use Agreement

GENERAL CONDITIONS

This website is operated by Dawin Crypto Mining. Throughout the site, the terms “we”, “us” and “our” refer to Dawin Crypto Mining. Dawin Crypto Mining offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

LIMITATION OF LIABILITY

Unless otherwise required by law, in no event shall the owners of, or contributors to, the website be liable for any damages of any kind, including, but not limited to, loss of use, loss of profits, or loss of data arising out of or in any way connected with the use of the Website.

MODIFICATIONS TO THE SERVICE AND PRICING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, adjusted hashrate, suspension, or discontinuance of the Service.

ARBITRATION

The user of the Website agrees to arbitrate any dispute arising from or in connection with the Website or this disclaimer, except for disputes related to copyrights, logos, trademarks, trade names, trade secrets, or patents.

ACCURACY OF BILLING INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

ORDER PROCESSING

Order processing will not begin until we have received a confirmed order and full payment. Dawin Crypto Mining reserves the right to change pricing at any time without prior notice. Due to the volatility of cryptocurrency prices, orders are valid only for a certain period. Due to the high demand for ASIC miners, Dawin Crypto Mining can only reserve a unit for a client once payment has been received, not when an order is placed online.

Order processing will not begin until we have received full payment for the order. We advise that payment is made and proof of payment is sent to us within 24 hours of your order being placed. Once a payment has been made, please send a copy of your transfer receipt to: admin@dawincryptomining.co.za.

PAYMENT OPTIONS AND PRICING

Dawin Crypto Mining endeavours to offer you the most competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping). Payment can be made by bank deposit/wire transfer or cryptocurrency. We cannot dispatch any products until the funds have cleared. Dawin Crypto Mining reserves the right to change pricing at any time without prior notice. Due to the volatility of cryptocurrency prices, orders are valid only for a certain period.

Direct Deposit

You may pay for your products through a direct deposit. You will need to go into your bank and physically make your direct deposit there. Please email your deposit slip to us at admin@dawincryptomining.co.za to ensure your payment is confirmed and your order is shipped as quickly as possible.

Banking Details

Account holder: DAWIN CRYPTO MINING (PTY) LTD

Account number: 1286726212

Account type: Current account

Branch code: 198765

 International Bank Transfer

As we are a South African registered company, we prefer the payment to be made in ZAR by direct bank deposit or by cryptocurrency transfer. All banks have their own currency exchange rates and fees; therefore, if you are using USD, EUR, or any other currency, you will need to ask for assistance at the bank to make sure the payment we receive is the ZAR equivalent of the order value.

Cryptocurrency Payment

Payments are accepted in USDT. Please contact us for the equivalent USDT price for the items you want to purchase We currently accept payments using the ERC-20 and TRX networks. Payment to our account using another network will result in the loss of your funds, for which we cannot be held liable.

 SHIPPING POLICY

Please note, we can only process the shipment of an order once full payment has been received. As per standard, we aim to arrange dispatch for all in-stock units within 7 working days once payment has been received. Once the order is dispatched, it will then take an estimated 5-10 working days to arrive from the courier company. Please note, all future release units first need to be released by our supplier before they can be classed as in-stock.

Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification. Depending upon your shipping address and product availability, your order may arrive in multiple shipments or be sent directly from our suppliers shipping facilities in China, Hong Kong

Best regards,

Dawin Crypto Mining

Scroll to Top